FAQ


REGISTRATION

I have not received a confirmation email. Should I be concerned?
You should receive a confirmation email within a few hours of submitting your registration form. If you have registered more than a week ago and have not received confirmation, please email Laura Lillepruun.


I am no longer able to attend. Can someone else attend in my place?
Yes. Registration fees are non-refundable, but they are fully transferable. If you would like your registration to be transferred to a colleague, you must email Laura Lillepruun. There is a $100 CAD administrative fee for this service.


Will I receive a receipt/invoice for my registration fee?
Yes. You will have the opportunity to download and print a PDF copy of your receipt upon completion of registration.


Where do I pick up my registration package?
Registered members can pick up their registration package and badge at WCSFP registration and information desk on the ground level at the venue, Miraikan – The National Museum of Emerging Science and Innovation.



GENERAL EVENT INFO

Is there a member list available?
Every registered member will have access to the online community where they are able to contact other members.


What is the WCSFP Online Community?
As a registered member you have access to our year-round Online Community where you can create a personal profile that contains a photo, contact information, and pertinent details about you and your company. This networking tool is the preferred method of communication during the Congress and is used widely to set up meetings and productively manage time.



SOCIAL EVENTS

What should be worn for social events?
Dress for all evening events is business casual attire.


Do I need to bring my badge to the evening social events?
Yes. All members must bring their badge to all evening social events; without it you may be refused entry. Social events are reserved for registered members only.



HOTELS & CONFERENCE CENTRE

Please note: this year's event is at a convention centre, not a hotel. Our host hotel is within walking distance to the venue.


How can I book at the Congress partner hotel?
Booking information for our partner hotel, the Grand Nikko Tokyo Daiba, will be available on our accommodations page. Online booking information will be available in early July.

Please be sure to read the changes/cancellation policies before you book. We are not able to make any changes to your bookings on your behalf.


What if I don't want to book at the partner hotel?
If you don't want to book at our partner hotel, please feel free to use Airbnb, booking.com or other alternatives.


I am arriving on a late flight. Do I need to notify the hotel?
Any guests arriving after 10:00 PM local time should provide their hotel with their flight details. If the hotel does not receive advance notice of late arrivals, the guest will be considered a no-show. In the event of a no-show, the hotel will remove the reservation and the guest who failed to show will be charged for the entire stay.


Is there a suitable spot in the convention centre to hold private meetings?
Besides the Member Lounge on the first floor, we can also recommend a café on the fifth floor and a lounge on the seventh floor that serves meals and coffee/tea. Please note that these places are opened to public as well.


Is internet available at the convention centre?
Yes, Wi-Fi will be available for all the members at the convention centre.


Where is smoking permitted?
The convention centre and hotel are non-smoking venues; this includes the balconies and terraces. Smoking is permitted at street level only.



LOCATION INFORMATION

What will the weather be like in Tokyo during Congress?
In December, temperatures tend to be around 12°C (54°F) in the afternoon and drop to about 5°C (41°F) in the morning and evening. Tokyo winters are sunny with little rain or snow. The air is dry, with the humidity around this time generally staying at a constant 30%. You will need a coat in December. On some days, gloves and scarves might come in handy.


What is the currency in Tokyo?
The currency in Japan is called the yen, denoted by ¥. Coins come in denominations of ¥1, ¥5, ¥10, ¥50, ¥100, and ¥500. Click here for the most recent exchange rates for some common currencies.


How does tipping work in Tokyo?
In Japan, tipping is a custom many are not in favor of, and if you attempt to leave a tip, it may well be refused. The general consensus in Japan is: you're paying for good service, so why should you pay extra?

As a general rule, do not tip in restaurants while in Japan, no matter how odd it may seem to you. Just be polite and thank your server. Also, do not tip your taxi driver. If you are unsure where you are going or don't speak Japanese, simply point to your destination on a map and politely thank your driver upon exiting.



VISAS & TRAVEL

Do I need a visa to visit Japan?
Any foreign visitor entering Japan must have a valid passport for the duration of their stay, and all visitors must comply with the conditions of their visas.


Citizens of 68 countries coming to Japan for tourism purposes including Hong Kong, Korea, Singapore, Australia, New Zealand, Canada, USA, UK and almost all European nations do not require a visa (rules and conditions apply) and will be granted permission for short-term stay upon arrival. If you are a citizen of a country that doesn't require a visa, be sure to check the official rules for Japan visa requirements as they can periodically change.


Visitors from outside these 68 countries must apply for a visa in advance. Visit the official Ministry of Foreign Affairs of Japan website for further information.


Japanese law requires that all short-term foreign visitors must have proof of onward travel (departure) from Japan. All short-term foreign visitors to Japan are photographed and fingerprinted upon arrival and must carry their passport with them in Japan at all times.


Working and engaging in paid activities on a short-term stay visa is strictly forbidden.


How much are round-trip flights to Tokyo?
Prices will vary but, as of June 2019, here are a few round-trip economy flights with one stop-over.

  • Berlin - $690 USD | 611 EUR | 548 GBP | 900 CAD
  • London - $766 USD | 679 EUR | 609 GBP | 1000 CAD
  • New York - $720 USD | 638 EUR | 572 GBP | 940 CAD
  • Paris - $690 USD | 611 EUR | 548 GBP | 900 CAD
  • San Francisco - $1073 USD | 950 EUR | 853 GBP | 1400 CAD

Congress members can save up to 25% with Delta on travel to Japan between November 27 and December 10. Book using meeting code: NY2VU



GETTING TO AND FROM THE AIRPORT

Tokyo has two airports, Narita International Airport (成田空港, Narita Kūkō, NRT) and the more centrally located Haneda Airport (HND).


FROM NARITA AIRPORT


Narita Express: The Narita Express runs between Narita and Tokyo Station. Some trains also start/stop at other stations on the JR Yamanote Line, including Shinagawa and Shinjuku. The trip between Narita and Tokyo Station costs around 3,000 JPY and takes 65 minutes. Trains typically leave every 30 minutes. All seats are reserved; you can activate a Japan Rail Pass and/or make reservations at the JR counters at Narita. For more information, visit their website.


Keisei Skyliner: Only a good option only if you are staying near Ueno, this service runs between Narita and Ueno, which is on the JR Yamanote Line. The trip between Narita and Ueno costs 2,470 JPY and takes about 40 minutes. For more information regarding timetables, visit their website.


Tokyo Airport Bus: Airport limousine buses run between Haneda and various points in Tokyo. The trip costs 3,100 JPY and takes between 85 and 110 minutes, depending upon the pick-up/drop-off point in Tokyo. At Narita, the boarding point is at the bus stops on ground floor. The main benefit will be a drop-off directly at your hotel. For more information, visit the limousine website.


Taxi: Taxis are not typically a good option considering the time and expense it will take you to get into Tokyo. A regular taxi will cost about 21,000 JPY and take around 65-85 minutes, depending upon destination and traffic. You can also reserve a fixed-fare cab in advance at MK Taxi, but it will still run you about the same price.
If you are staying at our host hotel, the Grand Nikko, you can find options, prices and routes directly to the hotel here.


FROM HANEDA AIRPORT


The Tokyo Monorail: The Tokyo Monorail runs directly between Haneda and Hamamatsucho, which is on the JR Yamanote Line only 3 stops from Tokyo Station. It costs 490 JPY and takes around 13 minutes on an express train. Note that the Tokyo Monorail cannot be used with a Japan Rail Pass. Please see the Tokyo Monorail website for the schedule.


Haneda Airport Bus: Airport limousine buses run between Haneda and various points in Tokyo. The trip costs 930 JPY and takes between 30 and 60 minutes, depending upon the pick-up/drop-off point in Tokyo. At Haneda, the boarding point is at the bus stops on ground floor. The main benefit will be a drop-off directly at your hotel. For more information, please visit the limousine website.


Taxi: A taxi is also a good option, particularly outside of rush hour or on weekends. A taxi between Haneda and Tokyo will cost around 6,000 JPY and take between 30 and 45 minutes, depending upon destination and traffic conditions.



LOCAL TRANSPORTATION

Tokyo is a huge sprawling city, but it’s served by one of the world’s best public transportation systems. Here are all the details you’ll need to get around Tokyo easily.


By Public Transportation
Tokyo's subways and trains are the best way to get around Tokyo. Stops are frequent, and the vast majority of tourist sites can be accessed via these systems. Rides typically cost a few dollars, but will vary by distance. Tokyo's rail system is typically on time and stops are frequent. For more information, please refer to the system map and HyperDia for operating hours.

While you can buy individual tickets, the easiest way to use Tokyo's subways and train is with a Pasmo or Suica card. These can be bought at many train/subway stations or convenience stores. You simply swipe the card over the reader when entering and leaving the system. The fare will automatically be deducted from your card, and the machine will show the remaining balance. It’s also easy to top up your balance at the automated kiosks.

Note: Avoid riding subways and trains during rush hours (7:30-9:30 a.m. and 5:00-8:00 p.m.), or be prepared to squeeze in!


By Taxi Tokyo's taxis are an excellent way to get around the city, especially outside of rush hour or if you have to go somewhere that’s not close to a train or subway station. However, be aware that they’re not cheap: fares start around $4.


By Bus
Tokyo's buses are extensive and efficient, but they’re not ideal for tourists. If you do use them, note that the same Pasmo or Suica cards can be used for rides. For more information regarding fares and schedules, visit the Toei Bus website.