FAQ
GENERAL
Is there a delegate list available?
Every registered delegate receives a WCSFP Delegate List that includes the names of all those who registered prior to Wednesday, November 10, 2008. Delegates who register on or after Thursday, November 11, are listed in an addendum that is widely circulated during the event. For an online version of the list, please visit the Delegates List page under the Who's Coming section. The Delegate List will be posted online in early October.
What is the WCSFP Online Community?
In addition to receiving a printed delegate list, as a registered delegate you will have access to our year-round online community where you can create a personal profile containing a photo, contact information, and pertinent information about you and your company. You can use our pre-created searches to search all delegates by name, country, and professional identification. In addition, you can create highly specific delegate searches in order to learn more about the delegates that you are interested in meeting at the Congress.
NEW THIS YEAR: Take advantage of the enhanced WCSFP Online Community features, including the new “MY CONGRESS” tab, in order to make the most of your time during Congress. Let the factual community know about the projects you are bringing to Florence, your goals and objectives for this year’s event, and even your favorite Congress experiences and moments.
REGISTRATION
I have not received a confirmation email. Should I be concerned?
Registration and payment are NOT automatic. All registration forms are received are processed manually on a first-come, first-served basis. You should receive an email within two weeks of submitting your registration form. If you have registered more than two weeks ago and have not received your confirmation email, please e-mail Alan Black.
I am no longer able to attend. Can someone else attend in my place?
Yes. All registration fees are transferable. If you would like your registration to be transferred to a colleague, you must email your request to Alan Black before Friday, November 14th, 2008. There is a $100 CAD administrative fee for this service.
Where do I pick up my registration package?
Registered delegates can pick up your registration package and badge at the WCSFP Host Hotel, The Hilton Florence Metropole (Via del Cavallaccio, 36), on the following dates:
- Monday, December 1: 12:00 - 21:00
- Tuesday, December 2: 08:30 - 18:30
- Wednesday, December 3: 08:30 - 18:30
- Thursday, December 4: 08:30 - 14:00
Is registration available onsite?
If space is available and the event is not sold out, as it was last year in New York City, you may register for the conference onsite at the full rate, subject to availability. Please note that on-site registrants will not have their contact information published in the WCSFP Delegate List. On-site registrations are subject to a processing fee of $50 CAD and delegate bags and guides are subject to availability.
Will I receive a receipt/invoice for my registration fee?
Yes. Delegates will be emailed a copy of their invoice with their registration confirmation email and will also receive a hard copy of their invoice when they pick up their registration package in Florence.
SOCIAL EVENTS
What should be worn for social events?
Dress for all evening events is business attire.
Do I need to bring my badge to the evening social events?
Yes. All delegates must bring their badge to all evening social events; without it you may be refused entry. Social events are reserved for registered delegates only. Spouses or partners may attend, but are subject to event fees. Please contact admin@wcsfp.com for details.
HOTEL/CONFERENCE CENTRE
Are fax and delivery services available for delegates?
The WCSFP does not offer these services. However, for those staying at the WCSFP host hotel, couriered packages and faxes can be sent to:
Hilton Florence Metropole Via del Cavallaccio, 36, Florence, Italy 50142 Tel: 39-055-78711 Fax: 39-055-7818020
Will I be able to access the Internet from my hotel room?
Yes. All guest rooms at the Hilton Florence Metropole are outfitted with high-speed Internet access.
What business services are available at The Hilton Florence Metropole?
The Hilton Florence Metropole’s business centre is open 24 hours a day and offers fax, computer workstations, photocopying, Internet and email access, secretarial services, video conferencing, audio/visual equipment rental, shipping/Fedex services and printers.
GENERAL LOCATION INFORMATION
What will the weather be like in Florence during the Congress?
Florence’s average December temperatures range from 14°C (58°F) to 5°C (40°F). Generally, the days are warm and the evenings are a bit cooler. It rarely snows in Florence in the month of December.
FLORENCE TRAVEL TIPS
Want to make the most of your time in Florence? Visit the New York Times Florence Travel Guide for invaluable tourist information and A Taste of Florence for restaurant tips.
If you have travel tips that you would like to share with WCSFP members, please send them to admin@wcsfp.com.








